Refund policy

Clearance Items

All SALE and CLEARANCE items are FINAL SALE.

Return Policy FAQ 

We want you to be 100% happy with your purchase and encourage all of our customers to contact us immediately if you are not satisfied.   


If you are not satisfied with your purchase, Leila Styyles will gladly honor a return or exchange. You may return unworn, unwashed, or defective merchandise within 21 days for a full refund.  


Frequently asked questions about returns, refunds, and exchanges: 


How do I return? 

  • Visit our returns center - http://d4445bb6.returnscenter.com 
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines 

 What items are returnable?  

  • Within 21 days from the date of purchase
  • Unworn, unwashed, or defective merchandise in unused and resellable condition
  • In the original packaging with all the tags intact 

What items are non-refundable?  

 The following items cannot be returned:

  • All sale items are considered Final Sale and not returnable for refund, exchange, or credit. 

The item I received is damaged! 

If the purchased product is faulty, reach out to us within 7 days of the delivery date. 


Can the items be exchanged? 

Only items received damaged or incorrect are eligible for an exchange and we can only exchange the same style. If you received a damaged or incorrect style, please email us within 7 days of the delivery date at returns@leilastyyles.com. To process a size exchange, please return the item and place a new order in your preferred size. 


What are the refund options? 

The following refund options are supported:

  • Refund to the original payment method
  • Refund to store credit (if applicable) 

How do I ship back the items? 

For instructions on how to ship the returned products, refer to the email received after placing the return request. 


How soon will I get my refund? 

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval. 

 

My question is not addressed... 

If you have any additional questions regarding returns, exchanges or refunds, please reach out to us at returns@leilastyyles.com.